Privacy Policy

Monarch Innovation Private Limited is a global engineering services company providing product engineering, digital engineering, plant and industrial engineering, AEC & BIM solutions, and related services, along with proprietary software products.

We use the information we collect to:

• Respond to your inquiries, quotes, and support requests

• Provide, process, and deliver our services and software products

• Process transactions and send related confirmations and invoices

• Manage career applications and recruitment

• Send you updates, newsletters, and marketing communications where you have consented

• Improve our website, services, and user experience

• Analyze website traffic and usage trends

• Comply with legal, regulatory, and contractual obligations

• Detect, prevent, and address fraud, security issues, or technical problems

Where applicable law (such as the EU/UK GDPR) requires it, we process your personal data on one or more of the following legal bases: your consent; performance of a contract with you; compliance with a legal obligation; and our legitimate interests in operating and improving our business, provided these do not override your rights.

We do not sell your personal information. We may share it with:

• Service providers who perform functions on our behalf (hosting, payment processing, analytics, email delivery, and CRM), under confidentiality obligations

• Professional advisors such as lawyers, auditors, and accountants

• Authorities or third parties when required by law, court order, or to protect our legal rights

• Successors in the event of a merger, acquisition, or sale of assets

Some of our service providers may be located outside your country. Where we transfer data internationally, we take steps to ensure appropriate safeguards are in place.

Our website uses cookies and similar technologies, including Google Tag Manager and analytics tools, to operate the site, remember your preferences, analyze traffic, and support marketing efforts.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the website. Where required by law, we request your consent before placing non-essential cookies.

Because we operate globally, your personal information may be transferred to, stored in, and processed in countries other than your own, including India and the United States, which may have data protection laws different from those in your jurisdiction.

When we transfer personal data from the European Economic Area (EEA), the United Kingdom, or Switzerland to a country not deemed adequate by the relevant authorities, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses (SCCs) or equivalent mechanisms to protect your information.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with our legal, accounting, or reporting obligations, and to resolve disputes or enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

Monarch Innovation maintains appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our information security practices are aligned with the ISO/IEC 27001:2022 standard. While we work hard to safeguard your data, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have some or all of the following rights over your personal information:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Request a copy of your data in a portable format

• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at info@monovative.com. We will respond within the timeframes required by applicable law. We will not discriminate against you for exercising any of your privacy rights.

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have the rights described in Section 10 under the GDPR and UK GDPR. In addition:

• You have the right to lodge a complaint with your local supervisory authority if you believe our processing of your personal data infringes applicable law.

• Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

• Where we rely on legitimate interests, you have the right to object to that processing.

If you have questions about the legal basis on which we process your data, or wish to exercise these rights, please contact us using the details in Section 15.

If you are a California resident, you have specific rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:

• Right to know the categories and specific pieces of personal information we have collected, the sources, the purposes, and the categories of third parties with whom we share it

• Right to delete personal information we have collected, subject to certain exceptions

• Right to correct inaccurate personal information

• Right to opt out of the sale or sharing of personal information

• Right to limit the use and disclosure of sensitive personal information

• Right to non-discrimination for exercising your privacy rights

Monarch Innovation does not sell your personal information, and does not "share" it for cross-context behavioral advertising as those terms are defined under California law. To submit a request, contact us using the details in Section 15. We will verify your request before responding, and you may use an authorized agent to submit a request on your behalf.

Our website may contain links to external sites and partner platforms. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Our website and services are intended for businesses and professionals and are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised version will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.